Families United (Warrington) needs to collect and use certain types of personal information about the customers/service users (‘Data Subjects’) who come into contact with it in order to deliver its [core] work/services. This personal information must be collected and dealt with appropriately – whether on paper, in a computerised system, or recorded on other material – and there are safeguards to ensure this under the General Data Protection Regulation 2018.
The following list below of definitions of the technical terms we have used and is intended to aid understanding of this policy.
Data Controller – The person who (either alone or with others) decides what personal information Families United (Warrington) will hold and how it will be held or used.
General Data Protection Regulation (GDPR) – The EU/UK legislation that provides a framework for responsible behaviour by those using personal information.
Data Protection Officer – The person(s) responsible for ensuring that it follows its data protection policy and complies with the Data Protection Act 1998
Data Subject/Service User – The individual whose personal information is being held or processed by Families United (Warrington) (for example: a client, an employee, a supporter)
‘Explicit’ consent – is a freely given, specific and informed agreement by a Data Subject (see definition) to the processing* of personal information* about her/him. Explicit consent is needed for processing sensitive* data
* See definition
Notification – Notifying the Information Commissioner about the data processing activities of Families United (Warrington) as certain activities may be exempt from notification.
Information Commissioner – The UK Information Commissioner responsible for implementing and overseeing the GDPR
Processing – means collecting, amending, handling, storing or disclosing personal information
Personal Information – Information about living individuals that enables them to be identified – e.g. name and address. It does not apply to information about organisations, companies and agencies but applies to named persons, such as individual volunteers or employees within Families United (Warrington).
Sensitive data – this refers to data beyond basic personal information and includes
The Board of Trustees are the Data Controller under the Act, which means that it determines what purposes personal information held will be used for. It is also responsible for notifying the Information Commissioner of the data it holds or is likely to hold, and the general purposes that this data will be used for. (STATE THE NAME OF THE DATA CONTROLLER, AND THEIR ROLE WITHIN THE ORGANISATION TO BE FULLY COMPLIANT)
Families United (Warrington) may share data with other agencies such as the local authority, funding bodies and other voluntary agencies for reporting and monitoring purposes.
The Data Subject will be made aware in most circumstances how and with whom their information will be shared. There are circumstances where the law allows Families United (Warrington) to disclose data (including sensitive data) without the data subject’s consent.
Families United (Warrington) regards the lawful and correct treatment of personal information as very important to successful working, and to maintaining the confidence of those with whom we deal.
Families United (Warrington) intends to ensure that personal information is treated lawfully and correctly.
To this end, Families United (Warrington) will adhere to the 8 Principles of Data Protection, as detailed in the GDPR.
Specifically, the Principles require that personal information:
Families United (Warrington) will, through appropriate management, strict application of criteria and controls:
Families United (Warrington) is obligated to state a valid lawful basis for data collection and processing. Under GDPR our lawful basis is Informed consent.
Informed consent is when a Data Subject clearly understands why their information is needed, who it will be shared with, the possible consequences of them agreeing or refusing the proposed use of the data and then gives their consent.
Families United (Warrington) will ensure that data is collected within the boundaries defined in this policy. This applies to data that is collected in person, or by completing a form.
When collecting data, Families United (Warrington) will ensure that the Data Subject:
Information and records relating to trustees and members will be stored securely and will only be accessible to authorised staff and volunteers. Our members database is held on a secure drive that is password protected.
Information will be stored for only as long as it is needed or the required statute and will be disposed of appropriately.
It is Families United (Warrington) responsibility to ensure all personal and company data is non-recoverable from any computer system previously used within the organisation, which has been passed on/sold to a third party.
Data access and accuracy
All Data Subjects have the right to access the information Families United (Warrington) holds about them. Upon a data access request Families United (Warrington) will first establish the true identity of the subject, and endeavor to release all data relating to that subject within 5 working days at no cost to the individual.
Individuals have the right to expect organisations to keep accurate data about them. Families United (Warrington) will take all reasonable steps to ensure that this information is kept up to date by contacting data subjects every 12 months to establish whether there have been any changes.
Individuals also have the right to erasure, except in cases where there is a lawful reason where data needs to be retained. Families United (Warrington) will action erasure requests within 5 working days. Where erasure is not possible, (Families United (Warrington) will anonymise data as fully as possible, to the satisfaction of the data subject.
This policy will be updated as necessary to reflect best practice in data management, security and control and to ensure compliance with any changes or amendments made to the General Data Protection Regulation 2018